Performance Growth Consultants :: Balanced Scorecard

Performance management as a system consisting of interlocking elements deliberately designed to achieve a purpose, that of achieving high performance. Within that system performance management is carried out through the processes of planning goal setting, monitoring, providing feedback, analysing and assessing performance, reviewing, dealing with under-performers and coaching.

Learning outcome	Topic and subtopic	Learning Objectives
Understanding the foundations of Performance Management	What is the BSC? What is PMS?	Performance context for the organisations The BSC and strategic management concepts and practice including case studies scorecards from industry The organisational strategy and scorecard approach Case studies to put the whole thing into context reference to the BSCi framework
How to create conditions in which it is possible to achieve the key results and improvement plan	What is the best way for organisations	Objective setting Strategy maps- principles and exercise KPI / measures – practical Target & Initiative setting – principles and examples Performance monitoring and data management for objectives KPIs and initiatives as well as reporting
How to formulate and negotiate a performance contract	How to manage and improve performance using the BSC	Plan –Do Review process using the BSC-establishing a systematic process for review using credible data from low level up to corporate level. Preparing for a review meeting at functional level Reviewing at Individual level and alignment to PDRS tools and principles Change Management including roles of the Manager and other functions.