Performance Measurement and Management

Performance management as a system consisting of interlocking elements deliberately designed to achieve a purpose, that of achieving high performance. Within that system performance management is carried out through the processes of planning goal setting, monitoring, providing feedback, analysing and assessing performance, reviewing, dealing with under-performers and coaching.

 

Learning outcome
 
 Topic and subtopic
 
 Learning Objectives
 

Understanding the foundations of Performance Management
  1. The Background to Performance Management
  • The foundations of Performance Management
  • The Conceptual Framework of Performance Management
  • Critiques of Performance Management

How to create conditions in which it is possible to achieve the key results and improvement plan
  1. The Practice of Performance Management
  • Performance Management Systems 
  • Managing Performance Management 
  • Managing Under Performance

How to formulate and negotiate a performance contract
  1. Performance Management Process
  • Goal Setting
  • Feedback
  • 360-degree Feedback
  • Performance reviews
  • Analysing and Assessing Performance
  • Coaching

Using systematic performance review to measure and discuss progress towards results
  1. The Application of Performance Management 
  • Managing Organisational Performance
  • Managing Team Performance
  • Performance Management and Learning
  • Performance Management and Rewards 

Understand the link between performance and other processes
  1. Developing and Maintaining Performance Management
  • Developing Performance Management
  • The Performance Management Role of Line Managers
  • Learning About Performance Management
  • Evaluating Performance Management
  • Action Planning for improving PMS
  • Project Assignment to refine the action plan and implement improvement Plans